CITIZENS

SUBMIT AN APPLICATION

The consideration of applications and requests, as well as personal reception of citizens, is an integral part of the activities of the prosecutor's office and is guaranteed by the Constitution of Ukraine.

The Prosecutor’s Office is committed to unconditional adherence to a people-oriented approach when considering appeals, which is defined as one of the strategic priorities of its activities.

In accordance with Article 131-1 of the Constitution of Ukraine, the following may contact the prosecutor’s office:

• regarding pre-trial investigations:

1) participants in criminal proceedings or persons whose rights or legitimate interests are restricted during the pre-trial investigation, regarding the conduct of pre-trial investigations of criminal proceedings by pre-trial investigation bodies, procedural guidance in specific criminal proceedings; supervision of covert and other investigative and search activities of law enforcement agencies;

2) on issues of international cooperation during criminal proceedings or interaction with competent authorities of foreign states and international organisations;

3) regarding the maintenance of public prosecution in court;

4) regarding the commission of a criminal offence;

5) regarding the commission of a corruption or corruption-related offence.

• regarding the representation of the state’s interests at the court:

1) on representing the interests of the state in budgetary matters, issues of state and municipal property, land relations, and environmental protection;

2) on compensation for damage caused by criminal offences and bankruptcy issues;

3) in cases related to corruption or corruption-related offences, as well as in cases concerning the recognition of assets as unjustified and their confiscation as state revenue;

4) regarding representation in the field of child protection.

• on issues of supervising compliance with laws in the enforcement of court decisions in criminal cases, as well as in the application of other coercive measures related to the restriction of personal freedom of citizens.

At the same time, we would like to draw your attention to the fact that, pursuant to the Law of Ukraine ‘On the Prosecutor’s Office’ of 14 October 2014 and Article 131-1 of the Constitution of Ukraine, the prosecutor’s office is deprived of its powers to conduct inspections in order to supervise compliance with and application of laws.

Appeals that raise issues not falling within the jurisdiction of the prosecutor’s office shall, in accordance with Part 3 of Article 7 of the Law of Ukraine ‘On Appeals by Citizens’, be forwarded within five days to the appropriate authority or official, and the citizen who submitted the appeal shall be notified thereof.

You can contact the Kyiv Regional Prosecutor’s Office by submitting a request (in writing, electronically or verbally):

• by post to the address of the Kyiv Regional Prosecutor’s Office: 27/2 Lesi Ukrainky Boulevard, Kyiv, 01601;
• via the mailbox located at: 27/2 Lesi Ukrainky Boulevard, Kyiv (near the entrance to the administrative building);
• by submitting an electronic application using the specified form (except for deputy appeals and requests);
• by calling the hotline at (044)-200-19-56;
• during a personal appointment.

The email address of the Kyiv Regional Prosecutor’s Office for handling appeals is: [email protected]

Information about the registration of incoming correspondence can be obtained by calling the hotline at (044) 200-19-56.

A sample appeal form can be obtained at the reception desk or downloaded from this link.

The appeal must contain:

(Article 5 of the Law of Ukraine ‘On Appeals of Citizens’)

1) surname, first name, patronymic;

2) place of residence of the citizen;

3) the essence of the issue raised, comments, suggestions, statements or complaints, requests or demands.

The written application must be signed by the applicant(s) and dated.

The electronic application must also include an email address to which the applicant can be sent a response, or information about other means of communication with the applicant (the use of an electronic digital signature when sending an electronic application is not required).

An appeal that does not comply with the specified requirements and does not contain the information necessary for making an informed decision shall be returned to the applicant with appropriate explanations, except in cases provided for in part one of Article 7 of the Law of Ukraine ‘On Appeals of Citizens’.

Appeals without indication of place of residence, not signed by the author (authors), as well as those from which it is impossible to establish authorship, in accordance with the requirements of part one of Article 8 of the Law of Ukraine ‘On Appeals of Citizens’, are considered anonymous and are not subject to consideration.

Please be advised that everyone has the right to apply to the Ukrainian Parliament Commissioner for Human Rights for the protection of their rights (part two of Article 55 of the Constitution of Ukraine).

In accordance with Article 101 of the Constitution of Ukraine and Article 28 of the Law of Ukraine ‘On Citizens' Appeals,’ the Ukrainian Parliament Commissioner for Human Rights, in accordance with their powers, exercises parliamentary control over the observance of constitutional rights and freedoms of individuals and citizens, including compliance with legislation on citizens’ appeals.

Link to the official website of the Ukrainian Parliament Commissioner for Human Rights (Ombudsman of Ukraine):

https://ombudsman.gov.ua/

Representing the interests of persons entitled to free secondary legal aid (the list of categories is defined in Article 14 of the Law of Ukraine ‘On Free Legal Aid’) in courts, other state bodies, local self-government bodies, and before other persons is one of the tasks of centres providing free legal aid.

Coordination Centre for Legal Aid Provision

https://www.legalaid.gov.ua, tel: 0800-213-103

Note: in accordance with Article 12 of the Law of Ukraine ‘On Citizens' Appeals’, its effect does not extend to the procedure for considering citizens’ applications and complaints established by criminal procedural, civil procedural, labour legislation, legislation on the protection of economic competition, the Code of Administrative Procedure of Ukraine, the laws of Ukraine ‘On the Judicial System and Status of Judges’, ‘On Access to Court Decisions’, ‘On Preventing Corruption’, ‘On Enforcement Proceedings’, ‘On Administrative Procedure’.

Features of considering appeals on pre-trial investigation issues

Appealing against actions or decisions of the prosecution authorities